Responding to Maryland Customer Requests for an FR-19

Maryland customers might receive an FR-19 request for insurance verification from the Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA). 

The MDOT MVA will send this request to the insured within 10 days of receiving a cancellation notice. A Customer Advocate who is licensed in the state of Maryland must submit the confirmation to the MDOT MVA. 

To submit the insurance verification, you need the following information:

  • your Maryland Producer License number
  • the case number on the notice received by the customer
  • the VIN of the insured vehicle 

To submit the FR-19:

  1. Go to the MDOT MVA website.
  2. Click Online Services.
  3. Toward the bottom of the list, click eFR-19 Insurance Agent Login.
  4. Enter the requested information.
  5. Click Submit.

After you submit the requested information, you will see a message that indicates that the status of the insurance is compliant.